NEWS: The path to faster services from A&A

New Core Routers & Faster Speeds

NEWS: New Core Routers & Faster Speeds
2022-02-18

At A&A, we design and manufacture our own range of routers, called FireBrick®. These are designed from the ground up by our team - the PCB layout, the casework, the operating system and software are all in our control and are designed and made here in the UK. This page is about us bringing our latest model into service in our broadband service business.

We have started to deploy our latest model, the FireBrick FB9000. These are faster devices and will enable us to support faster services.

We always value input from customers and often invite customers to help trial new services. This is a case were customers can get involved. This page explains the trial we are running which will take us from testing to offering faster options to our customers.

The stages involve any broadband customer the option to connect to our new LNSs just to test them out, and a bit later we'll be offering FTTP customers faster services.

Progress updates can be found below.

Schedule

1

Stage 1: Trial LNSs

MID FEBRUARY 2022 (Started on Feb 19th)
Any customer with ADSL/FTTC/G.FAST/FTTP can try out the new LNSs by prefixing their PPP login with: beta-

Learn more...
2.png

Stage 2: Move existing services

MARCH 2022 (Completed)
We will start to move existing lines that are 160Mb/s and above on to the new LNS pool.

Learn more...
3

STAGE 3: Trial Faster services

FROM 18 MARCH 2022
We now are offering existing FTTP customers the option to upgrade their service to faster speeds. You can use the order form, to upgrade your speed. If you have any questions then please email regrades@aa.net.uk. There is a £12.00 charge to upgrade.

Learn more...
4

STAGE 4: Faster as standard

APRIL 2022 Actually available from March 24th.
Our normal order form now offers new orders the option to choose faster FTTP services.

Learn more...

Home::1 FTTP Pricing

These are the proposed monthly pricing for our FTTP Home::1 services, including VAT.

Download/Upload Home::1, 500G Quota Home::1, 5T Quota
115/20 £37.00 £47.00
160/30 £45.00 £55.00
330/50 £55.00 £65.00
550/75 £65.00 * £75.00 *
1000/115 £75.00 * £85.00 *

*The price of the 550M and 1000M services was reduced by £5 and £10 respectively on March 22nd.

SoHo::1 FTTP Pricing

These are the proposed monthly pricing for our FTTP SoHo::1 Services.

Download/Upload SoHo::1, 800G Quota SoHo::1, 8T Quota
115/20 £44.40 £68.40
160/30 £54.00 £78.00
330/50 £66.00 £90.00
550/75 £78.00 * £102.00 *
1000/115 £90.00 * £114.00 *

*The price of the 550M and 1000M services was reduced by £5 and £10 respectively on March 22nd.

Notes:

  • We are not taking orders for new line installs at these speeds yet. We are offering existing FTTP customers the option to upgrade to faster speeds though
  • Speed upgrade: £12.00 (Usually happens next working day, can can be done whilst in your 12 month term)
  • Minimum term for new orders: 12 Months.

Questions?

We're hoping to be able to stick to the timescales we've set out, though they are subject to change. We'll update this page if we need to adjust them.

Customers who try the new LNSs can let us know how they get on by emailing us or talking to us in IRC. We are not asking for any specific tests to be run, but customers are free to do what they normally do on the internet and to report back any problems. We're happy for customers to do extra downloads, speed tests and so on. If you are on the trial and are running out of your monthly quota then get in touch and well be happy to give you extra quota for no charge.

The faster speeds will relate to our FTTP services, and we'll be offering speeds between 80Mb/s and 1Gb/s

The main difference is the speed that we can support. Features that customers have on the old are all available on the new - things like our Constant Quality Monitoring graphs, bonding, IPv6 etc are all the same on the new LNS. Technically, the main application software on our FireBricks is the same, it's the hardware underneath that has changed.

It is likely that the new LNSs will have software updates applied more frequently than the older LNSs. These upgrades will happen overnight and we'll make announcements on our status page.

No. We plan to run both old and new LNSs for the foreseeable future. Faster speed services will be served by the new LNSs but both platforms are fully supported and share the same feature set.

"Witless" is the hostname we have given to the new LNSs. The older LNSs are all called "Gormless". Individual LNSs are prefixed with a letter, eg you'll see names such as a.gormless, b.gormless, x.witless, y.witless etc.

  • If you do a traceroute to somewhere on the internet you will see that one of the first hops is called witless - if so, then you're on a new LNS. If it's 'gormless' then it the older ones.
  • The CQM graph on the control pages will have a blue FireBrick log on the right and side instead of the usual red.

Customers can contact staff with any queries either via our IRC channel or by emailing our support team.

A speed regrade usually completes next working day, in the early hours of the morning.

eg, if ordering on a Friday, then it should complete in the early hours of Monday.

Progress updates

  • 2022-02-18 - Stage 1 of the trial started
  • 2022-02-24 - We have about 75 lines on the new pool of LNSs, these are all customers who have prefixed their username with beta-
  • 2022-03-01 - Stage 2 of the trial starts - we'll are starting to move over existing faster services
  • 2022-03-18 - Stage 3 of the trial starts - we're accepting orders from existing customers to upgrade the speed of their FTTP lines.
  • 2022-03-24 - Stage 4 starts - You can now order faster FTTP services and speed upgrades via the Order form

Contact Sales

email sales@aa.net.uk
phone 03333 400222
(Mon-Fri 9am-5pm)
sms 01344 400222

Contact Support

email support@aa.net.uk
phone 03333 400999
(Mon-Fri 8am-6pm,
Sat 10am-2pm)
sms 01344 400999