Number porting is the process of moving your existing telephone number(s) held with another company on to our platform. You can save costs and benefit from the features and flexibility of VoIP whilst keeping the number that everyone already knows.
Port your 07 mobile number and benefit from the flexibility of our features that are not found with the main-stream providers.
You can port the number you use for your A&A broadband service without disruption to your internet connection. Perfect for domestic customers who want to keep their number but have the benefits of VoIP.
Convert your ageing ISDN or analogue telephone system over to VoIP and save costs. We're able to port most numbers over to our VoIP platform including single and blocks of numbers
Lookup the cost of a call, eg 01344 (for Bracknell) or +001212 (or New York)
How long does it take to port a number to VoIP?
Porting a number in to our VoIP service can vary depending on where the number is coming from:
Using your number on VoIP
Your existing number will be moved on to our VoIP platform. You will then need a VoIP phone, you can purchase one from us if you like. In simple terms you will then have a username and password and our VoIP server address
A good way to manage this is to get something like the Gigaset DECT phone base and handset as this can work on VoIP but still connect to the phone line to allow incoming calls on the line until the process is complete. You should remember to program it to send any 999 calls to VoIP though, and ensure you have set the 999 address details on our control pages.
You can find out more on our VoIP Features page.
Will emergency service calls work?
Calls to 999/112 will work on the VoIP service but not on the Copper Pair.
Porting in a ceased number
If you have recently ceased a number with another service provider then it is usually still possible to port the number, as long as it is within one month of being ceased.
